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FAQS

Orders, Return, Refunds

It depends on our factory inventory. Typically your order can be shipped out within two business days. 70% of orders are shipped out within one business day.

We are shipping out all the orders as early as possiable.

Item will arrive within 3-7 working days in most normal countries. We offer free shipping for order over $120! Normal countries via UPS/FedEx.


Canada
: 3-7 Business Days

The United States: 3-5 Business Days

African: 3-8 Business Days

East European: 3-7 Business Days

Australia: 3-6 Business Days

Our high-end dreadlock extensions are unique, handmade, and custom ordered. The items that have already been completed are ready to be shipped whenever we receive an order. We typically handle orders within 1-2 business days (excluding weekends and holidays). Customized order processing usually takes 2-3 business days to be finished.(expect Sunday or holiday)

we can accept a return and refund in 20 days if the product has not been used. Opened packages and the products that have been used, dyed, manipulated, washed, or tempered in any way won't be returned or exchanged.

Within 3-5 business days after your return has been authorized and fully processed, we will provide you with a refund using the payment method you used to make the purchase.

●     Once an order has been shipped, we do not accept alterations or cancellations.

●     Once your order has been delivered to you, you can return the products as per our Return Policy.

Dreadlock Extensions Wear, Care Knowledge

No matter what hair type you have, you can apply for loc extensions. You'll need to have at least 3-5 inches of new growth for an effective installation. In most circumstances, 3 inches is sufficient for thinner dreadlocks. Five inches is suitable for thicker dreadlocks.

It's usual for dreadlocks in straight hair types with open/whispy ends to lose 10-30% of their length. Straight hair types having blunted tips will generally lose 20-40% of their length after dreads, and in certain circumstances even more, if the hair is very fine/thin.

In general, it might take anywhere between 10 months to two years to reach the mature stage of locs, depending on the texture of your hair. "The procedure of hair "locking" and the maturation of these locs are two distinct processes.

Long before they're fully grown or rooted, locs form and take shape, but the time it takes differs from person to person. Don't panic if you've been locing for over a year and your locs haven't matured yet; looser hair textures take longer to mature.

A loc is considered mature when it becomes firm and doesn't need to be reformed. When the locs are finally long enough to hang down or lie flat, you've achieved the mature stage. Your locs will drape uniquely. They appear to be both bulkier and more willowy.

Dreads are not linked to any cults or illegal activities; instead, they are linked to vegetarianism, veganism, and other healthy and natural lifestyles. Dreads are incredibly low-cost to maintain compared to classic hairstyles that require professional care. So they're clean and good for your hair and scalp.

They boost self-esteem and encourage spiritual development. They also let you express yourself in a non-permanent and natural way. In the end, the ball is always in your court.

Yes, you can bleach or dye your dreads, and colored dreads can look fantastic!

It doesn't matter if you bleach or color your hair before or after dreadlocks. Pre-coloring the hair will assist in frying it, which will speed up the dreading process. It's not hard to color or bleach your dreads after they're in; do it as you would have with normal hair and crush the dye out thoroughly while washing. Wait until they're between 10 and 12 weeks old. Soak them in a bit of dread shampoo and boiling water for a very deep clean and to remove the wax.

Again, do not use conditioner. After color, use a good wax to replenish the nutrients. Wax also prevents overdrying and brittleness.

Yes, you can swim while wearing dreadlocks. Chlorine will not harm them, and saltwater will help them dread their hair faster.

Swimming in chlorinated or salt water helps to tighten dreads. This will help tighten up if you can sit out in the sun later; remember to cleanse your scalp.

Don't be concerned if you have a few loose strands of hair.Do the regular maintenance routine after your swim by dread balling and palm rolling. Elastic bands at the tips and bottom are a good idea.

Moreover, constantly squeezing and drying your dreads is also a good option. If you leave them sitting in water, they will smell like a damp towel.

Dreadlock wax and a lot of patience are all you need to get your dreadlocks.

Dreadlocks can be applied at a salon; although they are more natural and less expensive if you do them yourself at home, it is quite a challenging experience. Whether you have straight or curly hair, backcombing your hair is the most effective approach to developing dreads.

Sweating does not affect the dreadlocks. You can also play sports with dreadlocks.

However, a lot of sweat means a lot of showers, which might loosen new dreads. It would help if you kept the dreads well cared for. Make sure to utilize a dread shampoo that's residue-free.

Wear a headwrap or headband for the duration of the workout/sports session, and knot your dreads into a ponytail or bun. Undo your hair when you're finished to allow fresh air to penetrate your scalp.

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